mBlox Launches mBlox Detect
Mobile transaction network mBlox has announced the UK launch of its mBlox Detect technology, which will help identify suspicious patterns of billing traffic running through its network. mBlox says the tool will act as an early warning system to help it quickly identify to the regulator, PhonepayPlus, instances where customers may not be in compliance with service provider regulatory requirements.
The traffic analysis will be run periodically across mBloxs network and will help staff identify possible breaches by customers of their contractual obligation to observe all operator and regulatory requirements, well before they might otherwise have been alerted by consumer complaints.
mBlox Detect has been made possible through a 250,000 investment in technology that forms part of mBloxs Evolution Programme to implement the latest generation of infrastructure technologies. The company says it will enable it to analyse traffic patterns in a fraction of the time required previously, now making it practical to generate and examine this data.
Recently there has been a worrying rise in the compliance failures by mobile content providers, says mBlox CEO, Jeff Clark. While many of these are accidental breaches, this is not something that can continue for the good of the consumer and the good of the content industry as a whole. mBlox Detect will enable us, for the first time, to identify certain suspicious traffic patterns or instances of genuine error by mBlox customers at the earliest possible moment. We believe that this capability will greatly enhance the ability to protect consumers and for PhonepayPlus to ensure compliance by our customers with their obligation to respect the PhonepayPlus Code.
The launch of mBlox Detect is part of a series of initiatives to specifically help build consumer trust by directly addressing compliance. Other plans include the introduction of an mBlox shortcode checker to assist consumers in identifying the providers of services transparently, easily and without delay.
mBlox notes that its policy, as a payment transaction network serving hundreds of customers, is to not itself promote, offer, sell, deliver or provide any services to consumers.