Silent Communication Strikes Sony Ericsson Deal

Silent Communication, which provides device- and network-agnostic mobile clients, has licensed its Visual Voice Mail software to Sony Ericsson, giving the handset-maker the ability to roll out the service across every phone in its range, regardless of operating system.

Silent Communication’s engine also enables the Visual Voicemail app to work on any operator network voicemail, including those provided by Comverse, Alcatel Lucent, Ericsson, Acision, Unisys, Streamwide and others.

“The mobile world is fighting a battle against device and network fragmentation,” says Silent Communication CEO, Max Bluvband. “This battle impacts the entire ecosystem, from mobile operators who can take months to develop applications for the wide list of devices, through to network and VAS (value-added services) providers, who need to make tough choices about how many or which devices to support, and ultimately the consumer, who is left confused and disenchanted with the traditional operators who leave them waiting months for the value added services they desire.

“A device- and network-agnostic approach is the major weapon in this battle and we are delighted that Sony Ericsson, one of the largest mobile manufacturers in the world, has recognized Silent Communication’s ability to cut their cost and time to market with valuable services that drive loyalty, satisfaction and revenue.”

Silent Communications solution gives Sony Ericsson mobile users the ability to manage their Voicemail directly from their device, so voicemail is accessible and manageable even when out of range, with no need to navigate through Voicemail voice prompts. Silent Communication notes that advanced voice mail services such as these have proven to increase customer satisfaction and loyalty, as well as raising voicemail usage.