Miami International Airport has launched an official app aimed at improving travellers' experience and enabling them to easily navigate the airport using Bluetooth beacon technology.
The MIA Airport Official app provides users with real-time flight tracking data, information on the airport's 51 passenger airlines and guides to airport parking, ground transportation and dining and shopping facilities.
The app also includes a guide enabling travellers to confidently navigate the airport's 7.5m square feet of terminal space, with an 'Around Me' feature than enables passengers to pinpoint their location and view nearby amenities.
The app, which is available for both iOS and Android, features fully bilingual functionality in English and Spanish to accommodate the airport's diverse international customer base.
In the future, the app will incorporate features to take advantage of the recently-installed Bluetooth beacons throughout the airport, enabling concessionaires, airlines and other airport stakeholders to deliver push messages to users.
"Our passengers are more tech-oriented than ever before, and they rightfully expect airports to offer customer service amenities in the digital space," said Emilio T. González, director of Miami-Dade Aviation. "The MIA mobile app is one way that we're meeting that demand, and it reflects our commitment to weaving technology and innovation into all that we do at MIA, particularly on the customer-facing side of the business."