Select the best Customer Engagement tool for you and your customer!
- Tuesday, August 25th, 2020
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But how do you select the right tool as per your needs in a crowded space? It is important to trust not only peer reviews but also independent analyst research reports like the Forrester Wave Report.
Forrester recently released The Forrester Wave: Mobile Engagement Automation, Q3 2020. In the 31-criterion evaluation of mobile engagement automation (MEA) providers, the report shows which are the top 9 vendors that matter the most, how they measure up and helps B2C marketers select the right one for their needs.
Access your complimentary copy here! 
Key takeaways from the report include:
- Place mobile engagement within the context of broader tech stacks.
- Incorporate customer signals into sequences of future messaging.
- Understand what resonates with customers and supports their customer journey.
